Terms and Conditions
Welcome to Shalem Craft's website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
1.1 Shalem Craft provides automotive cleaning services, specializing in both the interior and exterior cleaning of vehicles. By using our website and services, you acknowledge that you have read, understood, and agree to these terms.
2. Use of Services
2.1 Eligibility: To use our services, you must be at least 18 years old or have parental consent and are capable of forming a binding contract.
2.2 Service Availability: While we strive to provide continuous service, we do not guarantee uninterrupted availability of our services and reserve the right to modify or discontinue them without notice.
2.3 Conduct: You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our services.
3. Appointments and Scheduling
3.1 Booking: All appointments must be booked through our website or by contacting us directly. Confirmation of your appointment will be provided via email or phone.
3.2 Cancellation: Cancellations must be made at least 24 hours prior to the scheduled appointment. Failure to do so may result in a cancellation fee.
3.3 Rescheduling: Should you need to reschedule, please contact us at least 24 hours in advance to avoid any fees.
4. Payment and Pricing
4.1 Payment Methods: We accept various forms of payment, including credit/debit cards and PayPal, through our secure payment gateway.
4.2 Pricing: Prices for our services are detailed on our website and are subject to change without notice. All prices include applicable taxes unless stated otherwise.
4.3 Refunds: Refunds are provided at our discretion and are evaluated on a case-by-case basis.
5. Liability and Disclaimers
5.1 Limitation of Liability: Shalem Craft will not be held liable for any indirect, consequential, or incidental damages arising out of or related to the use or inability to use our services.
5.2 Disclaimer of Warranties: Our services are provided "as is" and without warranties of any kind, whether express or implied.
6. Privacy and Data Protection
6.1 Data Collection: We collect personal information necessary to provide our services, including contact details and vehicle information.
6.2 Data Use: Your personal information is used solely for service delivery, communication, and promotional purposes with your consent. We do not sell or share your information with third parties without your explicit consent.
6.3 Security: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
7. Intellectual Property
7.1 Ownership: All content on the Shalem Craft website, including but not limited to text, graphics, and logos, is the property of Shalem Craft and is protected by applicable intellectual property laws.
7.2 Restricted Use: You may not reproduce, distribute, or create derivative works from any part of our website or services without our express written consent.
8. Changes to Terms and Conditions
8.1 Amendments: We reserve the right to update or amend these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them regularly.
9. Governing Law
9.1 These terms and conditions are governed by and construed in accordance with the laws of the Republic of Kenya, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
10. Contact Information
10.1 For any questions or concerns regarding these terms and conditions, please contact us at: info@shalemcraft.com
By using Shalem Craft's website and services, you agree to be bound by these terms and conditions. Thank you for choosing Shalem Craft, where we ensure your vehicle receives the utmost care and attention.