Privacy Policy
Welcome to Shalem Craft! Your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect information to provide better services to you. This includes:
- Personal Information: Name, email address, phone number, and vehicle details when you book an appointment or contact us.
- Payment Information: Credit card and billing information when you purchase services, processed securely through our third-party payment processors.
- Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
We may use the collected information for the following purposes:
- Service Delivery: To process your bookings, provide our services, and communicate with you about your requests.
- Improvement and Personalization: To understand how our services are used, enhance our offerings, and provide personalized service recommendations.
- Marketing and Promotions: To send you updates, offers, and promotions about our services, subject to your communication preferences.
- Security and Legal Compliance: To protect our business and users from fraud and to comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell your information. We may share your data with:
- Service Providers: Trusted third parties who perform services on our behalf, such as payment processing and IT support.
- Legal Authorities: When required by law or to protect our rights and safety or the rights and safety of others.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Choices
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookies: You may set your browser to refuse cookies, but this may limit your use of certain features of our website.
6. Access and Update of Information
You have the right to access, update, and request the deletion of your personal information. To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to external sites not operated by us. Please review the privacy policies of those third parties as we are not responsible for their practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: info@shalemcraft.com
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for choosing Shalem Craft, where we prioritize both excellence in service and the protection of your personal data.